Q: Can I change or cancel my order once it has been placed?
A: Order can be cancelled before the order is shipped. Please email us with your cancellation request. You will get full refund once the order is cancelled.
Q: When will my order be shipped ?
A: Your order will be shipped out of our warehouse within 1-2 business days. In rare cases, such as hot selling of a product, it is out of stock, we will contact you with new delivery dates. You can cancel the order if you are not satisfied with the new dates.
Q: How can we contact you and track my order ?
Q: How long will my order take to arrive?
A: Normally for FedEx ground from our warehouse in Phoenix, AZ it would take 5-10 business days to reach its destination.
Q: Defective Product ?
A: If the product is DOA (Defective On Arrival), please contact us for a refund or replacement.