RETURN POLICY

General Returns Policy
You may return most new, unopened items sold and fulfilled by BluerockTattoo within 30 days of delivery for a full refund. Buyer will be responsible for the return cost unless the return is a result of our error. Items should be returned in their original product packaging.

 

Direct exchanges are also allowed. If you received a faulty item and need to exchange it for the same item, please contact us to request a replacement. If you would like to exchange for a different item, please return the original item after getting a return authorization from us.

 

Receiving a Refund
We'll request a refund after we receive and process your return.

For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).

This time period includes:
5 to 10 business days for us to receive your return from the shipper 3 to 5 business days for us to process your return.

Return refunds also depend on the time it takes your bank to process our refund. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Exceptions to the Return Policy: 
Unfortunately, due to the nature of the products, some items sold by Bluerocktattoo.us are simply non-returnable. In this case, the products are, for the most part, also non-refundable. Contact us for information about exceptions to the normal return policy.